{"id":3554,"date":"2024-08-08T18:16:22","date_gmt":"2024-08-09T04:16:22","guid":{"rendered":"https:\/\/boraborah2o.com\/faq\/"},"modified":"2024-09-27T10:03:21","modified_gmt":"2024-09-27T20:03:21","slug":"faq","status":"publish","type":"page","link":"https:\/\/boraborah2o.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb disable_background_image=\u00a0\u00bb\u00a0\u00bb enable_surfer_icon=\u00a0\u00bbno\u00a0\u00bb simple_background_image=\u00a0\u00bb53&Prime;][vc_column css=\u00a0\u00bb.vc_custom_1580483690261{padding-top: 125px !important;padding-bottom: 62px !important;}\u00a0\u00bb]<div class=\"qodef-elements-holder   qodef-one-column  qodef-responsive-mode-768 \" ><div class=\"qodef-eh-item    \"  data-item-class=\"qodef-eh-custom-1062\" data-1400-1600=\"0 62% 0 0\" data-1025-1399=\"0 55% 0 0\" data-769-1024=\"0 35% 0 0\" data-681-768=\"0 20% 0 0\" data-680=\"0 1% 0 0\">\n\t<div class=\"qodef-eh-item-inner\">\n\t\t<div class=\"qodef-eh-item-content qodef-eh-custom-1062\" style=\"padding: 0 0 0 0\">\n\t\t\t<div class=\"qodef-section-title-holder  \" >\n\t<div class=\"qodef-st-inner\">\n                    <span class=\"qodef-st-background-text\" style=\"text-align: left\"><\/span>\n        \t\t\t\t\t<h1 class=\"qodef-st-title\" >\n\t\t\t\tFoires Aux Questions\t\t\t<\/h1>\n\t\t                        <span class=\"qodef-st-caption\" style=\"margin: 15px 0 0 0\">Faites-nous savoir si vous ne trouvez pas la r\u00e9ponse que vous cherchez.<\/span>\n        \t\t\t\t\t<\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[vc_empty_space height=\u00a0\u00bb64px\u00a0\u00bb][vc_row_inner el_class=\u00a0\u00bbfaq1&Prime;][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb3122&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_shadow_3d\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_toggle title=\u00a0\u00bbQu&apos;est-ce qui est inclus dans la visite ?\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h4|text_align:left|color:%23065da6&Prime; custom_use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]<\/p>\n<ul>\n<li>Serviettes<\/li>\n<li>\u00c9quipement de plong\u00e9e en apn\u00e9e : masque, palmes, tuba, combinaison.<\/li>\n<li><i class=\"fa fa-long-arrow-right ct-u-colorMotive\"><\/i>Rafra\u00eechissements l\u00e9gers<\/li>\n<li><i class=\"fa fa-long-arrow-right ct-u-colorMotive\"><\/i>Gilets de sauvetage &#8211; dispositifs de flottaison<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbQue dois-je apporter ou porter ?\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h4|text_align:left|color:%23065da6&Prime; custom_use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]<\/p>\n<ul>\n<li>Lunettes de soleil<\/li>\n<li>Cr\u00e8me solaire respectueuse des r\u00e9cifs<\/li>\n<li>Lycra \u00e0 manches longues (facultatif)<\/li>\n<li>Chapeau<\/li>\n<li>Maillots de bain<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbQuelle est la dur\u00e9e de chaque arr\u00eat ?\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h4|text_align:left|color:%23065da6&Prime; custom_use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]<\/p>\n<ul>\n<li>Nous passons g\u00e9n\u00e9ralement pas moins de 30 minutes \u00e0 chaque arr\u00eat<\/li>\n<li>Nous sommes tr\u00e8s flexibles et cela peut varier en fonction de ce que nous trouvons le jour de l&rsquo;excursion.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbDois-je \u00eatre un bon nageur ?\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h4|text_align:left|color:%23065da6&Prime; custom_use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]<\/p>\n<ul>\n<li>Absolument pas !<br \/>\nNous nous adaptons \u00e0 tous les niveaux et les non-nageurs sont les bienvenus.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbPuis-je venir avec mon (mes) enfant(s) ?\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h4|text_align:left|color:%23065da6&Prime; custom_use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]<\/p>\n<ul>\n<li>Oui, bien s\u00fbr, les enfants sont les bienvenus, mais ils doivent \u00eatre sous la surveillance d&rsquo;un adulte \u00e0 tout moment.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbEt si le temps est mauvais ?\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h4|text_align:left|color:%23065da6&Prime; custom_use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]<\/p>\n<ul>\n<li>Veuillez noter que notre guide exp\u00e9riment\u00e9 sait quand il est prudent ou non de faire le tour.<\/li>\n<li>Si les conditions m\u00e9t\u00e9orologiques ne sont pas des plus favorables, notre guide vous dira s&rsquo;il est possible ou non de faire l&rsquo;excursion en toute s\u00e9curit\u00e9.<\/li>\n<li>Si vous d\u00e9cidez de ne pas faire l&rsquo;excursion \u00e0 cause de la m\u00e9t\u00e9o, par exemple s&rsquo;il pleut mais que notre guide dit que l&rsquo;excursion est s\u00fbre et possible, les conditions d&rsquo;annulation ci-dessous s&rsquo;appliqueront \u00e9galement.<\/li>\n<li>Nous ferons bien s\u00fbr tout notre possible pour vous satisfaire et peut-\u00eatre d\u00e9placer l&rsquo;excursion \u00e0 un autre jour.<\/li>\n<li>Veuillez \u00e9galement noter qu&rsquo;aucun remboursement ne sera effectu\u00e9 si nous ne voyons pas tous les animaux que nous esp\u00e9rons voir.<\/li>\n<\/ul>\n<p>[\/vc_toggle][vc_toggle title=\u00a0\u00bbQuelle est votre politique d&apos;annulation ?\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h4|text_align:left|color:%23065da6&Prime; custom_use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb]<\/p>\n<ul>\n<li>Annulation dans les 24 heures pr\u00e9c\u00e9dant la date de l&rsquo;excursion : 100% du montant est factur\u00e9.<\/li>\n<li><i class=\"fa fa-long-arrow-right ct-u-colorMotive\"><\/i>Annulation de notre part pour quelque raison que ce soit : remboursement \u00e0 100%.<\/li>\n<li><i class=\"fa fa-long-arrow-right ct-u-colorMotive\"><\/i>Annulation avant le d\u00e9lai de 24 heures : remboursement int\u00e9gral moins une commission bancaire de 5 %.<\/li>\n<\/ul>\n<p>[\/vc_toggle][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb enable_surfer_icon=\u00a0\u00bbno\u00a0\u00bb simple_background_color=\u00a0\u00bb#ffffff\u00a0\u00bb][vc_column css=\u00a0\u00bb.vc_custom_1727466804779{padding-bottom: 100px !important;}\u00a0\u00bb]<div class=\"qodef-elements-holder   qodef-one-column  qodef-responsive-mode-768 \" ><div class=\"qodef-eh-item    \"  data-item-class=\"qodef-eh-custom-5777\" data-1400-1600=\"0 40% 0 0\" data-1025-1399=\"0 28% 0 0\" data-769-1024=\"0 29% 0 0\" data-681-768=\"0 10% 0 0\" data-680=\"0 0\">\n\t<div class=\"qodef-eh-item-inner\">\n\t\t<div class=\"qodef-eh-item-content qodef-eh-custom-5777\" style=\"padding: 0 40% 0 0\">\n\t\t\t<div class=\"qodef-section-title-holder  \" >\n\t<div class=\"qodef-st-inner\">\n                    <span class=\"qodef-st-background-text\" style=\"text-align: left\"><\/span>\n        \t\t                        <span class=\"qodef-st-caption\" >Vous avez encore des questions ?<\/span>\n        \t\t\t\t\t<\/div>\n<\/div>[vc_empty_space]<a itemprop=\"url\" href=\"https:\/\/boraborah2o.com\/fr\/contactez-nous\/\" target=\"_self\"  class=\"qodef-btn qodef-btn-medium qodef-btn-outline qodef-btn-wave-hover\"  >\n        <span class=\"qodef-btn-text\">contactez-nous<\/span>\n            <span class=\"qodef-btn-wave-holder\" style=\"background-image: url(&quot;data:image\/svg+xml,%3Csvg xmlns=&#039;http:\/\/www.w3.org\/2000\/svg&#039; x=&#039;0px&#039; y=&#039;0px&#039; width=&#039;172px&#039; height=&#039;126px&#039; viewBox=&#039;0 0 172 125.7&#039; enable-background=&#039;0 0 172 125.7&#039; xml:space=&#039;preserve&#039; %3E%3Cpath fill=&#039;%23000000&#039; d=&#039;M173,22.7c-33.9,0-44.7-14.1-88.4-14.1c-43.6,0-54.5,14.1-86,14.1V126l174.4-0.3C173,125.7,173,28.7,173,22.7z&#039;\/%3E%3C\/svg%3E&quot;)\" ><\/span>\n        <\/a>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row content_placement=\u00a0\u00bbmiddle\u00a0\u00bb row_content_width=\u00a0\u00bbgrid\u00a0\u00bb enable_surfer_icon=\u00a0\u00bbno\u00a0\u00bb simple_background_color=\u00a0\u00bb#fafafa\u00a0\u00bb css=\u00a0\u00bb.vc_custom_1580294711782{padding-top: 100px !important;padding-bottom: 96px !important;}\u00a0\u00bb][vc_column width=\u00a0\u00bb1\/3&Prime;]<div class=\"qodef-elements-holder   qodef-one-column  qodef-responsive-mode-768 \" ><div class=\"qodef-eh-item   qodef-horizontal-alignment-center \"  data-item-class=\"qodef-eh-custom-7564\" data-769-1024=\"0 0\" data-681-768=\"0 0\" data-680=\"1% 0 1% 0\">\n\t<div class=\"qodef-eh-item-inner\">\n\t\t<div class=\"qodef-eh-item-content qodef-eh-custom-7564\" style=\"padding: 0 0 0 42%\">\n\t\t\t[vc_single_image image=\u00a0\u00bb2918&Prime; img_size=\u00a0\u00bb\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb onclick=\u00a0\u00bbcustom_link\u00a0\u00bb img_link_target=\u00a0\u00bb_blank\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/www.tripadvisor.com\/Attraction_Review-g669130-d11669146-Reviews-H2O_Bora_Bora_Snorkeling_Tours-Vaitape_Bora_Bora_Society_Islands.html\u00a0\u00bb]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div class=\"qodef-elements-holder   qodef-one-column  qodef-responsive-mode-768 \" ><div class=\"qodef-eh-item   qodef-horizontal-alignment-center \"  data-item-class=\"qodef-eh-custom-2266\" data-769-1024=\"0 5% 0 0px\" data-681-768=\"0 0 0 40px\" data-680=\"1% 0 1% 0\">\n\t<div class=\"qodef-eh-item-inner\">\n\t\t<div class=\"qodef-eh-item-content qodef-eh-custom-2266\" >\n\t\t\t[vc_single_image image=\u00a0\u00bb3069&Prime; img_size=\u00a0\u00bb\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb onclick=\u00a0\u00bbcustom_link\u00a0\u00bb img_link_target=\u00a0\u00bb_blank\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/www.viator.com\/fr-FR\/tours\/Bora-Bora\/Morning-or-Afternoon-Bora-Bora-Lagoon-Snorkeling-Tour-by-Private-Boat\/d5180-47108P4&Prime;]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][vc_column width=\u00a0\u00bb1\/3&Prime;]<div class=\"qodef-elements-holder   qodef-one-column  qodef-responsive-mode-768 \" ><div class=\"qodef-eh-item   qodef-horizontal-alignment-center \"  data-item-class=\"qodef-eh-custom-5229\" data-769-1024=\"0 5% 0 0px\" data-681-768=\"0 0 0 40px\" data-680=\"1% 0 1% 0\">\n\t<div class=\"qodef-eh-item-inner\">\n\t\t<div class=\"qodef-eh-item-content qodef-eh-custom-5229\" >\n\t\t\t[vc_single_image image=\u00a0\u00bb3191&Prime; img_size=\u00a0\u00bb\u00a0\u00bb alignment=\u00a0\u00bbcenter\u00a0\u00bb onclick=\u00a0\u00bbcustom_link\u00a0\u00bb img_link_target=\u00a0\u00bb_blank\u00a0\u00bb css=\u00a0\u00bb\u00a0\u00bb link=\u00a0\u00bbhttps:\/\/www.kayak.fr\/Vaitape.49745.guide\u00a0\u00bb]\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb disable_background_image=\u00a0\u00bb\u00a0\u00bb enable_surfer_icon=\u00a0\u00bbno\u00a0\u00bb simple_background_image=\u00a0\u00bb53&Prime;][vc_column css=\u00a0\u00bb.vc_custom_1580483690261{padding-top: 125px !important;padding-bottom: 62px !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb64px\u00a0\u00bb][vc_row_inner el_class=\u00a0\u00bbfaq1&Prime;][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb3122&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_shadow_3d\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_toggle title=\u00a0\u00bbQu&apos;est-ce qui est inclus dans la visite ?\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h4|text_align:left|color:%23065da6&Prime; custom_use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb] Serviettes \u00c9quipement de plong\u00e9e en apn\u00e9e : masque, palmes, tuba, combinaison. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full-width.php","meta":{"footnotes":""},"class_list":["post-3554","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - H2O BORA BORA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/boraborah2o.com\/fr\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - H2O BORA BORA\" \/>\n<meta property=\"og:description\" content=\"[vc_row row_content_width=\u00a0\u00bbgrid\u00a0\u00bb disable_background_image=\u00a0\u00bb\u00a0\u00bb enable_surfer_icon=\u00a0\u00bbno\u00a0\u00bb simple_background_image=\u00a0\u00bb53&Prime;][vc_column css=\u00a0\u00bb.vc_custom_1580483690261{padding-top: 125px !important;padding-bottom: 62px !important;}\u00a0\u00bb][vc_empty_space height=\u00a0\u00bb64px\u00a0\u00bb][vc_row_inner el_class=\u00a0\u00bbfaq1&Prime;][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_single_image image=\u00a0\u00bb3122&Prime; img_size=\u00a0\u00bbfull\u00a0\u00bb style=\u00a0\u00bbvc_box_shadow_3d\u00a0\u00bb][\/vc_column_inner][vc_column_inner width=\u00a0\u00bb1\/2&Prime;][vc_toggle title=\u00a0\u00bbQu&amp;apos;est-ce qui est inclus dans la visite ?\u00a0\u00bb color=\u00a0\u00bbblue\u00a0\u00bb custom_font_container=\u00a0\u00bbtag:h4|text_align:left|color:%23065da6&Prime; custom_use_theme_fonts=\u00a0\u00bbyes\u00a0\u00bb use_custom_heading=\u00a0\u00bbtrue\u00a0\u00bb] Serviettes \u00c9quipement de plong\u00e9e en apn\u00e9e : masque, palmes, tuba, combinaison. 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