Frequently Asked Questions
Let us know if you don't find the answer you're looking for.
What's included in the tour?
- Towels
- Snorkelling equipment: mask, fins, snorkel, wet suit
- Light refreshments
- Lifejackets – flotation devices
What do I need to bring / wear?
- Sunglasses
- Reef friendly suncream
- Long sleeve lycra (optional)
- Hat
- Swimwear
How long is each stop?
- We usually spend no less than 30 minutes at each stop
- We are very flexible and this can vary depending on what we find on the day of the excursion
Do I have to be a strong swimmer?
- Absolutely not! We’ll cater for any level and non-swimmers are welcomed
Can I bring my child / children?
- Yes of course children are more than welcome but must be under the supervision of an adult at all times.
What if the weather is bad?
- Please note that our experienced guide knows when it is safe or not to do the tour.
- If the weather conditions are not the most favourable our guide will tell you whether or not it is safe to do the tour.
- If you decide not to do the tour because of the weather e.g : it is raining but our guide says it is safe and possible then the below cancellation policy will also apply.
- We will of course do our utmost to accommodate you and perhaps move the tour to another day.
- Please also note that no refund will be offered if we do not see all of the animals that we hope to.
What is your cancellation policy?
- Cancellation within 48hours of tour date : 100% charged
- Cancellation by us for any reason : 100% refund
- Cancellation prior to the 48 hour cut off point : full refund minus a 5% bank fee commission.
